Privacy Policy

Effective Date: June 10, 2025

At Luxe & Coze, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase.

1. Information We Collect

When you visit or shop on our site, we may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing/shipping address, and payment details.

  • Order Information: Items purchased, date of purchase, and order history.

  • Technical Data: IP address, browser type, operating system, referral URLs, and browsing behavior via cookies and similar tools.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders

  • Send order updates and transactional emails

  • Provide customer support

  • Improve our website and services

  • Send marketing emails (only if you opt-in)

  • Detect and prevent fraudulent activities

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with third parties only when necessary to operate our business, such as:

  • Payment gateways (e.g., Stripe, PayPal)

  • Shipping providers

  • Email marketing tools (if subscribed)

  • Analytics services like Google Analytics

These providers are required to protect your information and use it only for the purpose of supporting our services.

4. Cookies

Our website uses cookies to enhance your browsing experience and gather analytics data. You can choose to disable cookies through your browser settings, but some features of the site may not function properly.

5. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw your consent for marketing communications at any time

To exercise any of these rights, contact us at luxeandcoze@gmail.com.

6. Data Retention

We retain your information only as long as necessary to fulfill orders, comply with legal obligations, and support our business operations.

7. Security

We take appropriate security measures to protect your data, including encryption, secure servers, and limited access to personal information.

8. Children’s Privacy

Our site is not intended for children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
📧 luxeandcoze@gmail.com